Warranty Information
Electro-pedic's Adjustable Bed Warranty is 2nd to none in this business and is as follows:
MOTORIZED BEDS AND FRAMES
All beds have a 20-year limited warranty on the power base frame/foundation as well as the motors, electronics and massage system (with full warranty for 5 years and pro-rated years 6-20). This covers all labor and defects. For the first year, this inclues all labor and transport fees. For all other years of this warranty, this is not an in home warranty and the owner is responsible for the transportation fees. Most issues can be handled in the home by either the bed owner or a general handyman.
MATTRESSES FOR MOTORIZED(ADJUSTABLE) BEDS
- Latex Mattresses: 20 year warranty from Electropedic with first 2 years non prorated. Covers defects in material or workmanship. Transport costs are responsibility of the owner.
- ChiliBed Mattresses: 10 year warranty covers defects in materials and workmanship under normal use for the original purchaser only and warranty starts from the documented date of purchase. ChiliBed mattresses are designed to work on a firm, solid-surface, non-spring foundation or adjustable bed base that is structurally capable of supporting the weight of purchaser's ChiliBed mattress and user(s). Transport costs are responsibility of the owner.
- Coil Spring Mattresses: 10 year warranty from Electropedic with first 2 years non prorated. Covers defects in material or workmanship. Transport costs are responsibility of the owner.
- Memory Foam Mattresses: 20 year warranty from Nimblepedic® with first 10 years non prorated. Covers defects and depressions in the foam greater than 3/4 inches. This must be un-associated with a sag in the foundation or platform underneath. Owner may be required to apply a straight edge across the depression and take a picture to send to the warranty dept. Once they note the defect, Nimble-Pedic® will incur all costs of replacing the mattress (excluding transportation fees) and excepting any pro-rated fees after the first 10 years.
There are no extended warranty options.
This warranty is to the original owner only and does not cover damage resulting from misuse, abuse or accidents.
|
|